1. Introduction
Welcome to Cajun Crab Shack. By using our services, you agree to comply with and be bound by the following terms and conditions.
2. Modification of Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.
Cancellation Policy
- All orders are final and cannot be canceled once they have been processed and prepared. Please ensure your order is correct before finalizing your purchase.
- In cases of extenuating circumstances, customers may contact us right away of placing their order. Refunds will be evaluated on a case-by-case basis and are not guaranteed.
- Cancellations made after this period will not be accepted, and customers will be responsible for the full cost of the order, as food will have been prepared.
Delivery Policy
- Cajun Crab Shack partners with third-party delivery platforms such as UberEats, DoorDash, and Grubhub to provide delivery services.
- Once your order is placed, you will receive a confirmation email with details on how to track your delivery through the selected platform.
- Delivery times may vary depending on the chosen service and your location. We are not responsible for delays caused by these third-party carriers.
- For any issues related to delivery, please contact the respective platform’s customer service directly.
Refund/Return Policy
- If you are not satisfied with your order, please contact us immediately. Refunds will be issued in the form of future credit and will be evaluated on a case-by-case basis; however, we do not guarantee a refund.
- We reserve the right to deny any refund request that does not meet our criteria.
Privacy Policy
- Cajun Crab Shack is committed to protecting your privacy. We collect personal information for order processing and will not share it with anyone outside of our organization.
- Your information may be used for marketing and promotional purposes, but this will be communicated directly from Cajun Crab Shack. You will have the option to opt out of such communications at any time.
- We will not share your personal information with third parties without your consent, except as required by law.