Effective Date: January 5, 2024
Cajun Crab Shack (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services.
1. Information We Collect
We collect personal information that you provide to us when you place an order, interact with our website, or communicate with us. This may include:
– Name
– Contact information (email address, phone number, mailing address)
– Payment details (processed securely through third-party payment providers)
– Order history and preferences
2. How We Use Your Information
We use your personal information for the following purposes:
– To process and fulfill your orders
– To communicate with you regarding your orders, delivery status, or customer service inquiries
– To improve our services and enhance your experience
– For marketing and promotional purposes (only if you have opted in)
– To comply with legal obligations
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:
– With third-party delivery platforms (UberEats, DoorDash, Grubhub) to facilitate order fulfillment
– With service providers who assist in business operations (such as payment processors and marketing services)
– When required by law or to protect our legal rights
4. Marketing and Promotional Communications
We may use your contact information to send you promotional offers and updates. You have the option to opt out of these communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website and services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.
7. Your Rights and Choices
You have the right to:
– Access, update, or correct your personal information
– Opt out of marketing communications
– Request deletion of your data, subject to legal and operational limitations
To exercise these rights, please contact us at (805) 241-3600.
8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Cajun Crab Shack
1074 E Avenida De Los Arboles, Thousand Oaks CA 91360
(805) 241-3600